Public speaking
I've spoken about a range of digital issues at conferences across the ticketing, museum, and arts marketing world including events hosted by the Museums Association, INTIX, Ticketing Professionals, Tessitura, Museum Computer Group, ALVA, Arts Marketing Association, Spektrix - and I've hosted 60+ episodes of the Digital Works Podcast and the Digital Works Conference.
Depending on the event, that's meant presenting research and ideas, joining panel discussions, moderating sessions, or hosting and chairing - sometimes a mix of all of the above.
Upcoming events
If you'd like me to speak, moderate, or host at your event, then get in touch: [email protected]
Past events
A mostly-complete (I've probably forgotten a few) list of things I've done over recent years.
April 2026 - Museums Association's Museums Tech - United Kingdom
I chaired the MA's 2026 digital-focused one day event, which included a pragmatic panel discussion on AI (and yes that's a nice guide dog asleep in the photo).
December 2025 - MCG Museums+Tech - United Kingdom
A short overview of the findings of Beyond the Promise that I shared at the Museum Computer Group's annual conference.
November 2025 - National Digital Forum - New Zealand
I had a 'fireside chat' with Rachael Davies for the NDF AGM.
I also wrote up some of the things Rachael and I discussed, which you can find here.
June 2025 - DEN Conference - Netherlands
I was part of a panel session that explored the findings of the 2-year Venues of the Future R&D project which looked at what's required to deliver effective hybrid cultural experiences.
May 2025 - CultureTalk Podcast
An interview with Matt Yau, we talked about the findings of Beyond the Promise and a explored the challenges of digital work in the cultural sector more broadly.
April 2024 - Digital Works Conference: Curiosity - United Kingdom
I programmed, organised, and hosted the inaugural Digital Works Conference at Leeds City Museum in the UK, a 2-day conference exploring the many different ways in which 'digital' presents challenges and opportunities for cultural organisations.
March 2022 - Ticketing Professionals Conference - United Kingdom
I was part of a panel session discussing diversity and inclusion in arts recruitment.
May 2020 - Leeds Digital Festival - United Kingdom
I was asked to 'set the scene' as part of a session looking at the culture sector's response to the Covid pandemic.
I wrote a bit more about that here.
November 2019 - Tessitura Europe Conference - United Kingdom
I spoke about the value of curiosity and using a discovery process to really get to the heart of what your users actually need (rather than what you might assume they need).
November 2019 - Spektrix Conference - United Kingdom
I spoke about mapping user journeys and understanding how user perceptions of your product/service (and in turn brand/organisation) are formed.
July 2019 - Arts Marketing Association Conference - United Kingdom
I explored how the discovery phase of a website project can be used as a 'Trojan horse' to drive wider change in an organisation particularly around culture and ways of working.
November 2018 - Tessitura Europe Conference - United Kingdom
I spoke on 'the importance of context' with a focus on data, priorities, skills, and user needs.
September 2018 - Spektrix Conference - United Kingdom
I presented a deep-dive on the thinking behind the Bridge Theatre's 'performance picker' interface and why it was so effective (tl;dr: a genuinely user-centred approach and clever integrations).
August 2018 - Visitor Experience Seminar - United Kingdom
Pauline Fallowell and I presented the work we'd done together on the Bridge Theatre's website, with a focus on the importance of UX and brand.
February 2018 - INTIX - United States
I shared some ideas around meaningful metrics and using shared frameworks to inform action and priorities.
December 2017 - Tessitura Europe Conference - United Kingdom
I presented on 'optimising your purchase path'.
November 2011 - Culture Hack North - United Kingdom
I organised and hosted Culture Hack North, a 2-day 'hackathon' matching software developers with cultural data and seeing what they'd come up with.