Sign in Subscribe

Topic

Rethinking Digital Decisions

A collection of 4 issues

Not all decisions are equal (or why you shouldn't treat your hats like tattoos)

In cultural organisations, too many decisions are treated as irreversible. Using the “hats, haircuts, tattoos” framework could help leaders distinguish between low-stakes and high-stakes choices, speeding things up and building a culture of trust.

DACI, RACI, RAPID, and PANDA: ways of assigning roles and responsibilities

Clarity doesn’t kill creativity but confusion definitely can. When roles and responsibilities are unclear, projects stall, decisions unravel, and frustration grows. This piece explores practical frameworks that bring just enough structure to help teams cut through the mess.

Build vs buy? That's possibly the wrong question

Cultural organisations often ask whether to build or buy digital tools, but that skips a more important question: are you ready for what comes next?

The illusion of alignment

Misalignment in digital projects often hides behind surface-level agreement. Cultural norms like politeness, power imbalance, and rushed decision-making lead to fragile consensus. Real alignment takes trust, open challenge, and shared definitions before delivery, not after.