This week's best things #88 SLAs for content teams, "deliberately generous" facilitation rules, what digital organisations actually look like, the BoM redesign post-mortem, Meta's encryption retreat, and a bumper UX guidelines roundup.
This week's best things #87 Swedish sun-worshipping, museum visitor research, AI uncertainty, attention economics, the gap between digital and physical worlds, UX patterns, hidden labour interviews, an island without time, and my 2026 reading list to date.
This week's best things #85 Opaque web filtering, accessibility, algorithmic power, the world's quietest room, crisis leadership, Google's year in search, and the dangers of organisational firefighting.
This week's best things #84 A mix of indie web oddities, creative projects, research on leadership, tools to dodge AI slop, and how AI safety features can be circumvented with poetry. Also some reflections on audio design, leadership dynamics, a design system from the Swedish state railway, and a recipe for clotted cream
This week's best things #83 A call for participants for a digital decision-making pilot, plus pieces on BoM’s troubled rebuild, leadership habits, 2026 trends, digital luxury, Theory X and Y, platform safety, judicial overreach, AI notetaker risks, and some thoughts on imagination and resilience.
This week's best things #82 We've had quite a lot of snow this week, so we went sliding down the hill near our house and found a snowman. A snowy landscape is a wonderful thing. We're off to my favourite sauna on the west coast on Sunday. Blekets Bastu is like
This week's best things #81 UX lessons from the BFI, coping strategies for workaholism, better alternatives to SWOT, weekly open content crits, a beautiful browser game, reflections on audio-led experiences, thoughtful takes on AI adoption, meeting culture, and unclear communication.
This week's best things #80 Playing an instrument helps keep the brain young. Also: a museum of web design, innovation vs infrastructure, antifragility, Aurora Orchestra’s learning platform, sensory sculpture, design systems at the NHS, the “futures cone” as a way to think about uncertainty, and the “Age of Worth It.”
This week's best things #79 Content strategy and why distribution matters; Cory Doctorow on reversing the “enshittocene”; Rijksmuseum’s relational search; digital exhaustion; art’s measurable health benefits; Hugh on the fact that “people like real things”; imagination in leadership; and Sarah Hughes on “The Likability Trap”.