This week's best things #94
A digital leadership programme for cultural orgs, customer understanding, AI safety framing, UX failures, digital trust, creative technologist experiments, and a cheese map
Topic
user-centred thinking
A collection of 6 issues
This week's best things
Immersive funding, designing a platform for young people, YouTube is 20, new AI stuff from Google Arts & Culture, Microsoft is shutting down Skype, stakeholders, a case study of website carbon reduction, Seb Chan being interviewed, Google's antitrust cases, and PrepperDisk
This week's best things
Advice for content teams on website redesigns, how to fix social media, inattention, hopeful technologists, understanding ease, BBC research on AI inaccuracies, a new digital museum, an experimentation framework, innovation at TodayTix, and a Bruce Springsteen cover.
Mike Keating on AI policy development at Art Fund
Mike Keating on introducing user-centric practices, sharing knowledge, and the collaborative development of policies.
This week's best things
A book recommendation engine, the future of museum experience, an extremely offline person tries TikTok, photos from 1930s Prague, non-violent communication, data visualisation from the MTA, perspectives on privacy, and some predictions for 2025.
Understand your users and let that define your approach
Talking to and understanding users doesn’t have to be complicated or difficult, and a recent V&A project provides an inspiring example of the benefits of this approach.