This week's best things #98
Digital trust, arts funding critique, design decision-making, AI search failures, artist ownership structures, rural museum reach, a rubbish car design, and window swap.
Topic
ways of thinking
A collection of 93 issues
The value and danger of digital confidence
Digital confidence isn't just about technical comfort. Instead I think it runs along two dimensions, fluency and mindset, and the cultural sector is consistently weakest across the one that generates an awful lot of hidden work.
This week's best things #94
A digital leadership programme for cultural orgs, customer understanding, AI safety framing, UX failures, digital trust, creative technologist experiments, and a cheese map
This week's best things #92
AI and language philosophy, a £15k museum innovation fund, Broadway data tools, X-shaped people, internal comms ideas, AI eroding workplace relationships, the Mary Rose vs Titanic, and a week of procurement, interviews, and pasta.
Three ways of showing intent
Lots of organisations suffer from a gap between what they announce, what their structures signal, and what their behaviour actually proves. That gap is where trust erodes and priorities go to die.
This week's best things #90
Physical thinking, leadership withdrawal, motivation myths, AI companionship, fixed-term organisations, and feedback tools. Plus worker mobilisations around AI in arts and culture, alternatives to doomscrolling, and the beauty of a Scottish accent.
The threshold problem - understanding invisible barriers
Every system makes sense to the people who built it. The question is whether it makes sense to the people who haven't crossed into it yet - and whether you'd even know if it didn't.
This week's best things #89
Software design's joyless sameness, screens hollowing out cities, Liberating Structures' new pathfinder, bloated homepages, Meta/YouTube's addiction liability verdict, Spotify's prompted playlists, and the British public's finest storm name suggestions.
This week's best things #88
SLAs for content teams, "deliberately generous" facilitation rules, what digital organisations actually look like, the BoM redesign post-mortem, Meta's encryption retreat, and a bumper UX guidelines roundup.
What mushrooms, ghosts, NASA, and a 19th century economist can show us about hidden labour
Ideas borrowed from mycology, aerospace, economics, and agriculture to explore the issue of hidden labour