Why digital projects fail and what we can do about it
Beyond the Promise is a report exploring why digital projects fail in the cultural sector. It combines real-world insights from people working in the sector alongside analysis of existing evidence and research.
Built to help leaders, funders, and digital practitioners rethink how digital work happens.
“Full of actionable takeaways and practical tools you can use right away. It’s not something to sit on a shelf, it’s designed to support your roadmap and help navigate real organisational change.”
“The practical insights for navigating the messy human side of digital work should be read (and internalised) by everyone working in the field.”
Explore the seven organisational archetypes identified in the Beyond the Promise research. These patterns, drawn from real-world insights, can help you understand how digital work unfolds in your organisation and prompt meaningful reflection.
Read more →
Get a quick, clear view of your organisation’s digital strengths and gaps so you can focus your efforts where they’ll make the most difference.
Read more →
The 3 Modes Model and Canvas helps organisations clarify, align, and map their digital work across three core modes: Enable, Engage, and Express.
Read more →
A concise summary of sector-wide findings for those delivering digital work inside cultural organisations, often against the odds.
Read more →
Why digital isn’t just a specialist concern and how non-digital roles contribute to stronger, more effective digital projects.
Read more →
Insights for funders on how expectations, structures, and support can enable or undermine meaningful digital progress.
Read more →
Clear, practical lessons for cultural leaders on how to create the conditions where digital work can take root and thrive.
Read more →
What digital suppliers need to understand about organisational dynamics in the cultural sector, and how to deliver with care.
Read more →The first in a series of three webinars which aim to unpack the findings of the Beyond the Promise research into digital failure. In this session I explained the background
View webinars →
A candid look at what’s really going on beneath the surface of digital work in the cultural sector, and how we can do better.
View webinars →Subscribe for free to access the full research report, webinar recordings, and future tools.