This week's best things #88 SLAs for content teams, "deliberately generous" facilitation rules, what digital organisations actually look like, the BoM redesign post-mortem, Meta's encryption retreat, and a bumper UX guidelines roundup.
This week's best things #87 Swedish sun-worshipping, museum visitor research, AI uncertainty, attention economics, the gap between digital and physical worlds, UX patterns, hidden labour interviews, an island without time, and my 2026 reading list to date.
This week's best things #82 We've had quite a lot of snow this week, so we went sliding down the hill near our house and found a snowman. A snowy landscape is a wonderful thing. We're off to my favourite sauna on the west coast on Sunday. Blekets Bastu is like
This week's best things #81 UX lessons from the BFI, coping strategies for workaholism, better alternatives to SWOT, weekly open content crits, a beautiful browser game, reflections on audio-led experiences, thoughtful takes on AI adoption, meeting culture, and unclear communication.
What Dobble can teach us about UX Playing Dobble for the first time made me think about how our brains handle attention, clutter, and perception. The same principles that make the game chaotic also explain why some digital experiences feel effortless while others are exhausting.
This week's best things Helsinki’s epic library, future storytellers, museum memory in wartime Ukraine, resisting busy-ness, the protective value of good ux, media’s traffic apocalypse, Medium's turnaround, foggy governance, Apple UI frost, sustainable comms, and a (new) podcast on building (real) things.
This week's best things AI-friendly Hollywood, Artists as strategic hires, questioning funding models, fixing team chat, phones without the internet, Brazil’s data rights experiment, Japan’s ‘system of systems,’ lawyers still trusting ChatGPT, decoding CEO AI hype, digital readiness webinars. Sent from the past.
This week's best things Serendipity, collaborative digital art, donation UX, the best museum cafes in the UK, crimes of UX, how people are using gen AI in 2025, a digital Ned Kelly experience, and digital fishmongers.
This week's best things Rebrands, robots, coping with virtual meetings, webcams, chickens, the water-cooler moment moves online, the downsides of effortlessness, why graphic designers can't stop joking about hating their jobs, Bluesky can't take a joke, and wide-leg jeans from the 90s.
This week's best things Surrealism, impressive HTML, accessible content, a new Swiss passport design, Pixar's rules for storytelling for UX, chatbots and mental health, a new book about Facebook, immersive art and mental health, AI preferences, Gen Z and millennials, documentation, 23andMe, and Gary Oldman laughing a lot.