This week's best things #85

Opaque web filtering, accessibility, algorithmic power, the world's quietest room, crisis leadership, Google's year in search, and the dangers of organisational firefighting.

Making your website legible for humans and machines - what happens when visitors arrive from AI summaries and answers

As AI tools summarise and reinterpret your information, your content layer becomes critical infrastructure. Strong structure, clarity, and ownership improve the experience for people now and reduce risk as these systems evolve.

This week's best things #84

A mix of indie web oddities, creative projects, research on leadership, tools to dodge AI slop, and how AI safety features can be circumvented with poetry. Also some reflections on audio design, leadership dynamics, a design system from the Swedish state railway, and a recipe for clotted cream

How organisations lose what they learn - the half-life of discovery insights, and how myths sneak into our digital work

Insight in cultural organisations tends to expire, disappear, or turn into myth. A few simple routines can keep learning visible and help teams make decisions based on what is true now rather than what used to be true.

This week's best things #83

A call for participants for a digital decision-making pilot, plus pieces on BoM’s troubled rebuild, leadership habits, 2026 trends, digital luxury, Theory X and Y, platform safety, judicial overreach, AI notetaker risks, and some thoughts on imagination and resilience.

Digital decision-making in cultural organisations: a collaborative research pilot

A short, structured programme to observe how your digital work really happens. Notice decision patterns, how you understand capacity, and learn alongside peers in a safe, reflective setting.

Imagination, resilience and letting go

Organisations face accelerating pressure and shrinking capacity. Imagination matters, but it needs scaffolding, stability, and space to take root. Real progress comes from better conditions for decision making, small experiments, and structures that turn ideas into sustainable practice.

This week's best things #82

We've had quite a lot of snow this week, so we went sliding down the hill near our house and found a snowman. A snowy landscape is a wonderful thing. We're off to my favourite sauna on the west coast on Sunday. Blekets Bastu is like

Clocks, clouds, and the nature of digital problems

Not all digital challenges can be fixed with expertise alone. Understanding whether you’re facing a technical or adaptive problem can change how you lead, collaborate, and design solutions that actually work.

This week's best things #81

UX lessons from the BFI, coping strategies for workaholism, better alternatives to SWOT, weekly open content crits, a beautiful browser game, reflections on audio-led experiences, thoughtful takes on AI adoption, meeting culture, and unclear communication.